
UnitedHealthcare offers the largest national provider network and a variety of plan types, including HMOs, PPOs, and special needs plans. Plans also come with extra benefits, like vision, dental, hearing, fitness, and OTC benefits. Most of UnitedHealthcare’s MA plans also include additional drug coverage during the gap phase, which is important if you anticipate spending more than $4,460 on prescriptions in 2023. Most MA plans, including UnitedHealthcare’s, include prescription drug coverage so you don’t need to purchase a separate Part D plan. Medicare Advantage plans are one way to receive Medicare Part A and Part B coverage with extra benefits, including a limit on out-of-pocket expenses. Policies Available Medicare Advantage (Part C) Plans This is the highest grade received by any of the Medicare Advantage providers we reviewed, and it indicates that UnitedHealthcare has a superior ability to pay claims. UnitedHealthcare gets high marks for financial stability, with a grade of A+ (Superior) from AM Best, an independent credit ratings agency that evaluates insurance companies. The top-scoring company, Kaiser Permanente, received an 844 out of 1,000.

The company scored 808 out of 1,000, just slightly below the industry average of 809.

UnitedHealthcare was ranked fourth in the J.D. NCQA ratings tend to be lower than CMS ratings in fact, the average NCQA rating for Medicare plans among major insurers is 3.48. The National Association for Quality Assurance (NCQA), which measures Medicare plan quality and member experience, gave UHC plans 3.9 out of 5 stars, on average. The company’s Medicare Advantage plans have an average CMS star rating of 4.2 out of 5 stars by the Centers for Medicare and Medicaid Services prescription drug plans have a 3.8 average CMS star rating. UnitedHealthcare has good customer satisfaction and financial strength ratings. These aren't major strikes against the company, but there are plans with lower overall costs available. The average drug deductible ($85.82) is also middle-of-the-road. Medicare Advantage plans are not low-cost: For 2023, UHC Medicare Advantage plans limit the maximum OOP to $5,299.47, on average, which is on par with other major insurers like Blue Cross Blue Shield and Cigna.A few companies were better rated, but other companies fared worse. Medicare Advantage Study, with a score just one point below the industry average.

Power score: UnitedHealthcare was ranked fourth in the J.D.
